Privacy Policy

At RecoFix, we respect your privacy and are committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use RecoFix.site.

By using our website or purchasing our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on the service or form you use, we may collect information such as:

  • Full Name
  • Email Address
  • Mobile Number
  • Date of Birth, where requested and voluntarily provided
  • Gender, where requested and voluntarily provided
  • Account username or login ID, where relevant to the service
  • Information about the issue you are experiencing
  • Messages, descriptions, or other information you voluntarily submit
  • Order and payment-related information
  • Technical information such as browser type, device information, IP address, and basic website usage information

We only request information that is reasonably relevant to providing or supporting our services.

2. Information We Do NOT Request

For your security, RecoFix will never require you to provide your account password or authentication credentials in order to purchase our educational resources or receive general guidance.

Please do not send us:

  • Account passwords
  • OTPs
  • Two-factor authentication codes
  • Recovery codes
  • Backup codes
  • Security answers
  • Login credentials
  • Payment PINs
  • UPI PINs
  • Credit/debit card PINs
  • Other confidential authentication information

You should enter sensitive authentication information only through the relevant official platform or payment provider.

3. How We Use Your Information

Information you provide may be used to:

  • Process and manage your order
  • Deliver purchased digital products or videos
  • Respond to your questions
  • Provide the guidance or service you requested
  • Communicate with you regarding your order
  • Resolve payment or delivery issues
  • Provide customer support
  • Maintain and improve our website and services
  • Prevent misuse, fraud, or unauthorized activity
  • Maintain appropriate business and transaction records

We do not use your information for purposes unrelated to our services unless permitted or required by applicable law.

4. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

RecoFix does not need your UPI PIN, card PIN, OTP, or banking password to process an order.

Payment details entered on a third-party payment gateway are handled according to that provider’s own privacy and security practices.

We may receive limited transaction information necessary to identify and verify an order, such as:

  • Payment status
  • Transaction/reference ID
  • Order amount
  • Payment date
  • Related order information

5. Email Communication

We may use the email address you provide to:

  • Deliver purchased digital products
  • Send order-related information
  • Respond to support requests
  • Resolve payment or delivery issues
  • Communicate important information regarding your order

We do not intend to send unrelated promotional emails unless you have appropriately requested or consented to such communication where required.

6. Sharing of Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

Information may be shared with service providers where reasonably necessary to operate our business, such as:

  • Payment processors
  • Website hosting providers
  • Email delivery providers
  • Technical service providers
  • Security and fraud-prevention services

Such sharing is limited to what is reasonably necessary for the relevant service or purpose.

We may also disclose information where required by applicable law, legal process, court order, or to protect our legal rights, website, customers, or users.

7. Data Security

We take reasonable technical and organizational measures to protect information submitted through our website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, customers should never submit passwords, OTPs, recovery codes, payment PINs, or other highly sensitive authentication information through our website or email.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand website usage
  • Improve website performance
  • Maintain security
  • Support analytics or essential website functionality

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment providers, or other external services.

When you leave RecoFix.site and visit another website, that website’s own privacy policy and terms may apply.

We are not responsible for the privacy practices, security, or content of third-party websites.

10. Data Retention

We may retain personal and transaction information for as long as reasonably necessary for:

  • Providing our services
  • Customer support
  • Maintaining transaction records
  • Accounting and business requirements
  • Resolving disputes
  • Preventing fraud or misuse
  • Complying with applicable legal obligations

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

11. Your Information

Depending on applicable law, you may have rights regarding your personal information, which may include requesting:

  • Access to information we hold about you
  • Correction of inaccurate information
  • Deletion of information where legally applicable
  • Clarification regarding how your information is used

To make a privacy-related request, contact us using the email address below.

12. Children’s Privacy

Our services are not specifically designed for children.

If you are under the applicable age of consent in your jurisdiction, you should use our services only with appropriate parental or guardian involvement where required by law.

If we become aware that personal information has been submitted by a child in circumstances where collection is not legally permitted, we will take reasonable steps to address the situation.

13. Account-Related Information

If you provide information about an online account for the purpose of receiving guidance, that information will be used only as reasonably necessary to understand your request and provide the relevant service.

RecoFix does not claim to have access to, control over, or special access to any third-party platform’s internal systems.

Providing information to us does not give us access to your account.

14. Independent Service

RecoFix is an independent educational and guidance service.

We are not affiliated with, endorsed by, sponsored by, or officially connected with Instagram, Facebook, Meta, or any other third-party platform.

Any third-party platform names or trademarks mentioned on our website are used only to describe the subject of the relevant service or guidance.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page with a revised Last Updated date.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

RecoFix
Email: instasolvesite@yahoo.com
Website: RecoFix.site

Please include sufficient information to help us understand and respond to your request.

Our Privacy Commitment

Your information should be used responsibly, transparently, and only for legitimate purposes connected with the service we provide.

We encourage every customer to protect their own account security and never share passwords, OTPs, recovery codes, or payment PINs with us or anyone claiming to provide account-recovery assistance.